Golden Nail Bar

My mother and I just visited here for the first time for pedicures. We chose this place for it's good rating, but sadly didn't receive the service quality and respect that others have been mentioning. My pedicure was fine, but my mother had someone who was rude and clearly didn't want to do my mother's pedicure. My mother tried to tell her that she only wanted clear but she ignored her from the start and rushed through her service. Although my service was okay, we will not be returning.

I made an appointment for myself, a friend, and her children. I got a pedicure and a simple acrylic nail set for a formal work event. My pedicure was rushed and she used very cold water (but I do like very hot water). She did do a good job and the nail salon was busy so I understood. I waited for quite a long time to get someone for my nails. My friend was long finished by the time someone even started on them. My nail tech was good, she was very detail oriented and did not rush anything. I am very pleased with the outcome but it wasn't a fun or relaxing experience with my friend. She waited in her car and kids for over an hour while they finished with me. We arrived for our 11:15 appointment on time and left at 2:20. I want to like this salon, it was my first visit and my nail tech helped me decide on colors and type of nails. I will try them again. Maybe don't go on a Saturday unless you are by yourself and have loads of time to wait.

I’ve been coming here for years and I will not be returning. I took my daughter to get her nails done for her birthday. After them telling her no to putting hearts on her nails, they made 3 other people start painting on her nails and the final product was a sloppy mess. Then an hour after we left, the nails were coming off in a complete square. I told them I would not pay the insane amount of $17 they tried to charge me and that I would pay $10. She still charged me $12 after agreeing to $10. They are rude and sneaky and very disrespectful. It’s unfortunate because I’ve come many times and always been pleased for her and I but that was too much for me to ever return. They did not care to try to fix her nails even after complaining they looked bad multiple times. I even had another customer if theirs tell me they are being completely unreasonable and rude. When I had them look at her nails, she said oh well the design was too difficult. However, she gets the same design everytime we come. So this was just a cop out and I’m very disappointed. Within the hour her nails were peeling completely off which has never happened until the day I choose to complain.

DO NOT COME HERE- just don’t! Rude and terrible customer service. Ridiculous how me and my daughter were treated!!! SPECIFICALLY asked for GEL polish for my 12 yr old daughter while I got my SNS. She ended up with Acrylic nails that were double the cost of what gel would be ($70) and they were rude and wouldn’t try to assist in a resolution other than pay full price (for what I DID NOT ASK FOR) or take them off.. needless to say we waited for removal… NEVER again visiting this nail shop!!!